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Consumer Protection Resources

General Sources

Better Business Bureau
Contains consumer and business information on scam alerts, accuracy in advertising, charity monitoring and marketplace complaints and inquiries. Includes a directory of BBB offices in the U.S. and Canada.

Consumer Frauds and Scams
Tips to help you avoid scams and fraud.

Federal Trade Commission
The FTC enforces a variety of federal antitrust and consumer protection laws. This site includes Consumer Line, the on-line service of the Bureau of Consumer Protection.

National Consumer Protection Week
National Consumer Protection Week (NCPW) is a coordinated campaign that encourages consumers nationwide to take full advantage of their consumer rights and make better-informed decisions in the marketplace. NCPW takes place each year during the first or second week of March.

OnGuard Online
The federal government’s website to help you be safe, secure and responsible online.

Online Advertising and Marketing
Surf safely by getting the lowdown from this FTC Bureau of Consumer Protection site.

Public Citizen
Consumer advocacy group founded by Ralph Nader that reports on topics such as auto safety and health care.
This site, created by the American Bar Association, will help you order safely when shopping online.

U.S. Securities and Exchange Commission
Regulatory agency that administers the Federal Securities Law. Using the EDGAR (Electronic Data Gathering Analysis and Retrieval) search, you can find all filings made by public companies and mutual funds. The SEC also provides investor education and assistance, as well as on-line investing tips.

New Jersey

Better Business Bureau's Office - Trenton
This is a link to the Better Business Bureau Office in Mercer County. BBS services online include reports on businesses and charities, complaint forms for alternative dispute resolution and a resource library. Additional links to programs and services, advertising information, etc.

New Jersey Division of Consumer Affairs
Do you have a consumer question, issue or complaint? Assistance is available from the New Jersey Department of Consumer Affairs.

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